Virtual Crafters Tek ensures 100% customer satisfaction with our unlimited free Revision Policy, which enables you to improve on your initial design brief free of charge through your account area.

To be eligible for a refund, your required designs must be unused and unpublished on any website or over the internet. Refund requests must be submitted within five days of initial design completion.

• Full Refund (less 10% service fee) if requested before order delivery.
• 66% refund if requested within 48 hours of initial design delivery.
• 33% refund if requested between 48-120 hours of initial design delivery.

No refund requests will be entertained after 120 hours of initial design delivery. For issues, contact us at support@virtualcrafterstek.com.

Virtual Crafters Tek intends to provide its clients with high-quality services. By registering, you agree to abide by our Terms and Conditions.

Eligibility, Access, Use, and Service:

• You must be at least 18 years old to register.
• Maintain the security of the website and its services.
• Access is granted solely via the interface provided by Virtual Crafters Tek.

Virtual Crafters Tek reserves the right to terminate or suspend your access at any time for any reason. Violations may result in civil or criminal liability.

Ownership; Rights to Use:

By submitting creative briefs or other materials, you grant Virtual Crafters Tek necessary rights to use this information for service provision.

Nondisclosure and Privacy:

Virtual Crafters Tek follows its privacy policy but is not liable for unauthorized access to submitted information.

Communications:

By using our services, you consent to receiving emails, newsletters, and promotional offers. You can unsubscribe at any time.

What information do we gather?

We collect basic information, such as your name, email address, phone number, and country, via a simple query form when you place a query online. This helps us to contact you and address your needs.

Do we disclose any information to outside parties?

We do not sell or trade your personally identifiable information. Trusted third parties assisting us in operations agree to keep your information confidential. However, non-personally identifiable information may be shared for marketing and advertising.

How do we protect your information?

Virtual Crafters Tek uses SSL technology to secure private information, ensuring its confidentiality during online transactions.

What do we use your information for?

Your data is used for handling orders and responding to queries. It also helps in:

• Improving website features based on your feedback.
• Updating you with offers and events.
• Enhancing customer service experiences.

The General Data Protection Regulation Imply:

Your data is kept confidential. Any data shared with third parties is protected under confidentiality agreements.

Consent:

By agreeing to this privacy policy, you consent to the processing of your data for the stated purposes. You may withdraw consent at any time by contacting us via call or email as per GDPR standards.